Shipping
Netherlands: 1-2 business days
Rest of Europe: 2-4 business days
World: 2-7 business days
*Please consider unforeseen delays in shipping due to hold ups in the destination country by customs or import tax offices.
Still not satisfied with your new purchase?You have the right to sent the goods back within 14 days without giving any reason (right of withdrawal). Within this period you can see the product and evaluate as you would do in our store.
Return and money back.
Once we have received and accepted the items, we will transfer the money within 14 days. In case you ordered multiple items and want to return part of your order, the shipping costs will not be refunded. If you order multiple items and want to return everything, your shipping costs will be refunded too.
Returns can be sent to:
Double Dutch clothing & tattooing
Sint Antoniesbreestraat 731011 HB Amsterdam
The Netherlands
Statutory right of withdrawal – 14 days. Do you want to exchange an item or return it (terminate the agreement)?Let us know as soon as possible (by mail info@doubledutchamsterdam.com and/or telephone number 020-6388131) and send the package back to us to the above address within 14 days after telling us know about the return.
Acceptance conditions for return
We can only refund the full purchase price if you stick to the following rules:Products must be undamaged.The items must be packed in the undamaged original packaging (where reasonably possible).Undewear and socks can only be returned (because of hygiene) in an unopened and undamaged package.Pay attention!Please return the items carefully. If the return shipment is damaged or has been used beyond what is necessary to review the items, we may reduce the returning money.
Impact of depreciation on returnWhen the value of the returned items may be decided by us not to credit a portion of the entire amount (to repay). Depreciation of an item occurs when returning the items shows that it is damaged or is clear that the item has been worn or washed.
For further questions you can always contact us at the number 003120-6388131 or by email at info@doubledutchamsterdam.com.
